Please update your address prior to placing an order. This helps ensure that your order will be shipped to your current address. Once an order has been placed it is not possible to change the shipping address online.
If you have a new address you may automatically update your profile online prior to placing a new order by clicking on ‘MY ACCOUNT’, or submit a change of address immediately to firstname.lastname@example.org. You will receive a confirmation email when the update has been completed should you submit by email.
If your package is returned to the The Fallacy Store marked as “undeliverable” we will attempt to contact you via e-mail. We will hold the package for ten days at which point the goods will be returned to our inventory for sale and your account will be credited.
In order to ensure safety, all the data exchanged with the The Fallacy Store are protected and cryptographed.
When you make an online purchase from the The Fallacy Store, your personal information is kept secure. Your credit card information is never stored on our servers, and your address information is not for sale or otherwise made available to third parties.
The Fallacy Store ships most domestic orders within the contiguous 48 states via Federal Express Ground. Most orders are processed within two business days, but please allow extra time during holidays or other times when we are experiencing a high volume of orders. We always do our best to get your order out to you as soon as possible! Orders are processed in the order they are received and an email will be sent to notify you when your order has shipped includiing any tracking information available.
The Fallacy Store ships international orders via Federal Express International Mail Service (FIMS) to countries outside Chile. This means your package is taken to a FedEx sorting facility and is then forwarded to your local postal system for final delivery. For orders outside Chile, delivery time may vary depending on your delivery area. Please allow 4-6 weeks for delivery, although most orders arrive sooner. If your order has not arrived, please check with your local post office to see if any packages are being held for you there. Shipping rates are calculated upon check out. An email will be sent to notify you when your order has shipped including any tracking information available.
Please note that The Fallacy Store is NOT responsible for duties or taxes incurred on packages shipped internationally. Customs charges and taxes are determined by your country’s import laws. As a business, we are required to follow those laws and regulations, including but not limited to, enclosing an accurate invoice with each package shipped internationally. We cannot and will not falsely represent the contents or value of a package, and will not mark it as a gift to avoid customs charges. Refusal to pay duties and taxes will result in loss of membership and purchasing privileges.
ACCEPTED FORMS OF PAYMENT
CREDIT CARDS – The Fallacy Store accepts the following credit cards: Visa, MasterCard, American Express, Discover, Diner’s Club, and JCB. In certain circumstances we may require additional information from you to verify your credit card before your order can be processed. We are only able to accept credit card orders valued under $1,000.00.
RETURNS AND EXCHANGES
Most merchandise may be returned or exchanged for other sizes or items as long as the item has not been worn, washed, or damaged (exceptions below). An item is considered damaged if pet hair, smoke, or other household odors are detected. Returns will be issued a credit for the amount of the original purchase price of the item that is returned if it is not exchanged for other merchandise. Please check The Fallacy Store for all available sizes and items.
To exchange/return items you MUST return the merchandise within 30 days of receiving it. Please mail all returns and/or exchanges to the address above. The Fallacy is not responsible for postage charges incurred by members exchanging or returning merchandise. The Fallacy does not have a storefront where returns can be hand delivered. No exchanges or returns are honored for “Blowout” and “Clearance” sale items. All sales final!
All Sales FINAL on under-garments and swimwear. No returns for any reason!
All multi-media items (CD,’s vinyl, DVD’s) may NOT be returned if the packaging is opened. If there are issues when playing, please contact customer support on how to proceed.
Once an order ships, the shipping and handling charges are non-refundable.
Refunds are determined by The Fallacy Store, and are only issued for those orders purchased by credit card. Orders purchased by check or money order will receive a store credit certificate for any returned items.
Once an order has been placed, it is not possible to cancel online. All orders are immediately processed for shipping once we receive them. The Fallacy Store reserves the right to cancel any order for any reason at our discretion.
CLEARANCE AND BLOWOUT ITEMS
All sales are final on “Clearance” and “Blowout” items and are sold “as-is” and are non-returnable and non-exchangable. If any item you ordered is sold out due to an inventory error, a store credit will be issued for that item.
OTHER POLICY INFORMATION
At any time, The Fallacy Store may feature items at a reduced price. If you ordered that item previously or after the time the item was featured on sale, you will not be given that sale price. The sale or reduced price is only honored when the item is ordered within the time it is featured on sale or the price appears reduced in the store.
Items purchased at The Fallacy Store are not intended for resale. We reserve the right to limit the quantities of purchased merchandise items at any time.
Items purchased at The Fallacy Store are not intended for illegal use. We are not responsible for the misuse or unsafe use of items purchased at The Fallacy Store. We require our vendor partners and manufacturers to meet and comply with all applicable laws regarding product safety. Customers outside Chile are responsible for verifying that an item is legal in their country before purchasing.
If an item is not available in The Fallacy Store online, it is not currently available for purchase. Errors related to pricing online or in print will not be honored.